Frozen Screen



  1. Check that Remote is in SAT Mode

Press and release the SAT button on the top left corner of your remote control--button will briefly light up.

  1. Check that Front Panel can change channels

Press the up/down buttons on the front panel of the DISH receiver (some may be inside front panel door) to see if the receiver changes channels.

  1. Reset Receiver

If the issue is only on ONE receiver, unplug the DISH receiver for 10 seconds and plug back in.

Please note: It may take up to 5 minutes for the reset process to be completed.



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